FAQ's

All Swish Streetwear items are made to order — crafted just for you. This helps reduce waste and supports more sustainable practices.

Orders usually ship within 1–3 business days, but please allow up to 5 business days during busy periods. This is separate from shipping time, so factor that in when ordering.

Delivery Time = Production Time + Shipping Time

Once your gear is printed, it ships straight to your door.

Shipping time depends on your location, shipping method, and any potential carrier delays.

Pro tip: Always factor in both printing and shipping time when planning your order — especially if you’re gifting or need it by a specific date.

You bet. Once your order ships, we’ll send you a tracking number by email so you can follow your package every step of the way.

Yes, we ship worldwide to most countries. Just select your country at checkout to see your options.

If you're ordering from outside Australia or the US, you may be charged customs duties, taxes, or import fees by your country. These aren’t included in our item prices or shipping costs.

We recommend checking with your local customs office before ordering.

Heads up: If customs fees aren't paid and your order gets returned to us, we can’t issue a refund.

With print facilities in both Australia and the USA, we ship your order from the location closest to you — depending on stock availability. It’s faster, smarter, and helps reduce our shipping footprint.

We accept all the major players—Visa, Mastercard, American Express, and PayPal.

At checkout, just choose the option that works best for you.

Absolutely. Your security comes first.

All transactions are encrypted and processed through trusted payment gateways, and we never store your card details on our servers.

Currently, we only support one payment method per order.
Each order can only be completed with one payment method, so make sure you pick the one you want before checking out.

Since every Swish piece is custom made to order, we’re unable to modify or cancel orders once they enter production.

Please double-check all your details at checkout — we want to make sure you’re 100% happy with your order from the jump.

We only accept returns for the following reasons:

• Faulty or damaged items: If the product has a manufacturing defect or arrives in a damaged condition.
• Faulty print: If there is a printing error or fault on the product.

We stand by our quality—if there’s a fault, we’ll make it right. View our full return policy here.

We do not offer refunds or exchanges for change of mind or incorrect sizing.

Since all Swish pieces are custom made to order, we encourage you to choose carefully.

We provide detailed size charts to help you get the right fit — so please double-check your selection before checking out.

Need help? Reach out to us anytime — we're here to make sure you get it right the first time.

To initiate a return, please email swishstreetwear@gmail.com with:

• order number and purchase date
  
• description of the issue
  
• photo of the defect or damage
  

We’ll review your request and walk you through the next steps according to our return policy.

Established in 2018, Swish Streetwear is proudly Australian-owned and operates out of Adelaide, South Australia.

Absolutely. We’re committed to ethical production and sustainability.

We only partner with suppliers who follow fair labour standards, and our made-to-order process helps reduce waste and lower our environmental impact.

You can reach us through our contact page or shoot an email to swishstreetwear@gmail.com.

We’ll get back to you as soon as possible.

Yep—we do bulk!

If you're interested in wholesale or larger custom orders, get in touch with our team via email. We'll walk you through the options and help make it happen.

For sure. We offer custom apparel, including tees for coaching clinics, teams, or events.

Whether you’ve got a design ready or need help creating one, we’ve got you. Let’s bring your idea to life—just reach out and we’ll make it work.